I recently sent this letter to my doctor whom I have known and appreciated for many years. I sent it because I think she should know how resources are wasted and how a procedure well within the scope of any family doctor was being referred on to a specialist by a family medicine resident who should have known how to punch biopsy a small lesion and if she didn't should have been taught to do it on the spot by her preceptor. A ten minute procedure. Instead, a costly consultation was to be set up over a year away. It is time to re-visit the core curriculum of family medicine.
Hope you are keeping well. This note is just for your information to make a point about our rapidly dissipating health care industry, regarding which I frequently blog.
About two months ago I came in with a small lesion on my ear which was bleeding and not healing. Unable to convince your very pleasant resident to punch biopsy it, she suggested a consultation with an ENT specialist.
Having heard nothing after a month I phoned in, still no word about even approximately how long the appointment might take. Yesterday, well after two months I got a call from your office telling me Dr ENT, after triaging the request said she could fit me in over a year. Hard to believe this was not a joke!
Meanwhile I had this dealt with ( it took ten minutes or less). Without having met her, I find Dr. ENTs attitude on taking over two months to inform me she could not see me for over a year, inconsiderate at the least. I could go on, because I really think the procedure was well within the scope of an average GP, but I don't want to sound like the old curmudgeon that I am.
I hope you are not upset by this letter, but I think you need to know about it.
Regards as always,
I never did get a reply to this letter and I choose to think it must be because it got lost in cyberspace.